Welcome to Althix (“Althix”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, mobile applications, and digital services (collectively, the “Platform”). By accessing or using our Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our services.
1. Eligibility
To use our services:
You must be at least 18 years old.
If you are using our services on behalf of another person (such as a minor or an elderly individual), you must have the legal authority or consent to act on their behalf.
You must provide accurate and complete information during registration.
2. Services Provided
Althix offers the following services:
Centralized Digital Health Record Management integrated with ABDM.
AI-Driven Health Risk Predictions.
Digital Prescriptions.
Personal Care Attendant Services.
Secure Data Storage and Health History Access.
Wellness Recommendations and Alerts.
These services are subject to change or improvement at our discretion.
3. User Responsibilities
By using the Platform, you agree to:
Provide true, accurate, and updated information.
Maintain the confidentiality of your login credentials.
Use the Platform only for lawful and personal (non-commercial) purposes.
Not upload false, harmful, defamatory, or illegal content.
Not attempt to hack, reverse engineer, or misuse the Platform.
You are solely responsible for the activity under your account.
4. Medical Disclaimer
Althix does not provide emergency medical services.
Our AI predictions, digital prescriptions, and health records management are informational and assistive tools only.
All diagnoses, treatments, and prescriptions should be confirmed and administered by a qualified healthcare professional.
Always consult a doctor in person for critical or emergency medical decisions.
5. Consent & Data Use
By using the Platform, you consent to the collection and use of your data as outlined in our Privacy Policy. You also agree that:
Althix may access and share your medical records with registered healthcare professionals as per ABDM protocols.
Althix may anonymize and use your data to improve AI-based health recommendations or analytics.
6. Service Availability
We strive to ensure uninterrupted access to our services but do not guarantee:
24/7 uptime without interruptions, errors, or bugs.
Service availability during maintenance or upgrades.
Compatibility with all devices or systems.
We may suspend access temporarily for technical reasons, upgrades, or legal compliance.
7. Payments & Subscriptions
Some services (e.g., Personal Care Attendants or Premium Record Management) may require payments or subscriptions.
All charges are listed clearly before checkout and must be paid in full.
Prices are inclusive of applicable taxes unless stated otherwise.
No refunds will be provided for services already rendered, except as mandated by law.
8. Intellectual Property
All content, trademarks, branding, images, code, UI designs, and logos on the Platform are the exclusive property of Althix or its licensors.
You may not:
Copy, reproduce, or redistribute any part of our Platform.
Use our branding without prior written permission.
9. Third-Party Integrations
Althix may integrate or work with third-party services (e.g., hospitals, pharmacies, diagnostics labs, ABDM APIs). We are not responsible for the accuracy, reliability, or privacy practices of third-party services.
Always review their policies before sharing data or transacting.
10. Termination of Use
Althix may suspend or terminate your account if:
You violate these terms.
You misuse the platform or engage in illegal activities.
Requested by law enforcement or regulators.
You may also terminate your account at any time by contacting us at support@althix.com.
11. Limitation of Liability
To the maximum extent permitted by Indian law:
Althix is not liable for any direct or indirect damages (medical, financial, or otherwise) arising from your use or inability to use our services.
We are not liable for loss of data due to events beyond our control (e.g., cyber-attacks, natural disasters, government action).
12. Indemnification
You agree to indemnify and hold harmless Althix, its directors, employees, partners, and affiliates from any loss, liability, claim, or demand made by a third party due to:
Your use of the Platform.
Your violation of these Terms.
Your breach of applicable laws.
13. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
14. Changes to These Terms
We may update these Terms periodically. Continued use of the Platform after changes are posted implies your acceptance. You are encouraged to review this page regularly.
15. Contact Us
For questions or clarifications regarding these Terms & Conditions:
Althix Technologies Private Limited
Email: support@althix.com
Phone: +91 63933 21491
Website: www.althix.com